KATE MICHELLE VIANA DE OLIVEIRA

Bilingual Hospitality & Administrative Professional
Caetanópolis, BR.

About

Highly adaptable and results-oriented professional with a strong background in hospitality, administrative support, and language instruction. Fluent in Spanish and proficient in English, I excel in customer service, meticulous document management, and fostering positive interpersonal relationships. Seeking to leverage diverse experience and strong organizational skills in a dynamic hospitality or administrative role.

Work

DCE - uniCEUB
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Professor

Brasília, DF, Brazil

Summary

Delivered foundational Spanish language instruction to students at uniCEUB, fostering basic linguistic proficiency.

Highlights

Taught basic Spanish language courses (Espanhol Básico I) to students, developing their foundational communication skills.

Designed and implemented engaging lesson plans to facilitate effective language acquisition for diverse student groups.

Assessed student progress and provided constructive feedback to support their learning journey in a classroom setting.

Ministry of Foreign Affairs
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Administrative Assistant

Brasília, DF, Brazil

Summary

Provided critical administrative and logistical support to the Ministry of Foreign Affairs, specializing in document management and visitor reception.

Highlights

Managed the cataloging, archiving, and distribution of official documents across various Ministry departments, ensuring efficient information flow and accessibility.

Facilitated seamless visitor reception and guided guests to meeting rooms, maintaining a professional and organized environment.

Organized and maintained sensitive documentation and personal files for the Minister, demonstrating meticulous attention to detail and confidentiality.

Handled incoming calls and managed meeting schedules, specifically noting and relaying messages from Spanish-speaking foreign countries, ensuring clear communication.

Hotel Bolivia
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Bilingual Receptionist

Santa Cruz de La Sierra, Bolivia, Bolivia (Plurinational State of)

Summary

Managed guest services and administrative tasks as a Bilingual Receptionist, ensuring smooth operations and high guest satisfaction.

Highlights

Greeted and assisted a diverse range of international guests, providing comprehensive information on hotel services and local attractions.

Managed efficient check-in and check-out procedures, including accurate guest registration and reservation management.

Provided insightful recommendations and assistance to clients regarding local tourist spots and general inquiries, enhancing their overall experience.

Education

Newton Paiva
Belo Horizonte, MG, Brazil

Undergraduate

Nursing (9 out of 10 semesters completed, program paused)

Languages

Spanish
English
Portuguese

Skills

Interpersonal Skills

Interpersonal Relationships, Empathy, Teamwork, Communication, Adaptability, Resilience, Commitment.

Software

LibreOffice, Microsoft Office, Microsoft Windows XP Professional, Microsoft Windows 7, Microsoft Windows 10, Microsoft Windows 11.